Privacy Policy
Privacy Policy
Effective Date: 24/11/2025
We are committed to protecting your privacy and ensuring the security of your personal data provided to us via this website.
1. Information We Collect
Personal details: Your name, contact information, delivery address, billing information, email, and phone number.
Transaction data: Product purchases, quotations, invoices, payment details.
Communications: Emails, calls, chat and WhatsApp messages for customer service, updates, and marketing (if consented).
Non-personal data: Site usage analytics, cookies, browsing patterns.
2. Use of Information
Processing orders and payments.
Responding to enquiries and customer support.
Sending updates, offers and marketing communications (with opt‑in consent).
Improving website functionality and customer experience.
3. Sharing & Disclosure
We do not sell, rent or trade your personal information to third parties.
Data may be shared with trusted vendors (like payment gateways, logistics partners) strictly for fulfilling your requests.
Data will be disclosed if required by law, court order, or regulatory authority.
4. Security
Your data is stored securely, using up-to-date technical and organizational measures.
While we strive to protect your information, transmission over the internet is not 100% secure.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time.
You can opt out of marketing emails or messages by contacting us or using unsubscribe links.
6. Cookies & Tracking
Our website uses cookies and analytics for better functionality. You can change cookie preferences via your browser.
7. Policy Updates
We may update this Privacy Policy at any time. Please review this page periodically.
8. Contact
For any privacy-related query, contact:
STELLAR GEMS
374, MINT STREET, 2 ND FLOOR, CHENNAI-600001, TAMILNADU, INDIA